Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: ItShouldntBeThisHard
Verified Purchase:Yes
Too many questions lacking meaningful descriptions. The tax code is way too complicated and clearly favors special breaks to the lobbyists and special interest groups. Each year is more painful than the last. I've done my own taxes for over 60 years in 3 different states and can't believe that for 40 of those years I didn't require software! The Fed software also doesn't hint what's best to do with Schedules A and C to optimize State - resulting in overfilling Fed details of little or no benefit to State. I think the navigation has improved significantly, but there is still too much flailing around when trying to reference different forms and/or worksheets. Tear-off and pin or tabbed display would help with this. Overall, other than the pricing (especially high state filing fee) and the nickel-dimeing for some special small business forms, the product is an acceptable alternative to others.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Papi 16
from Phoenix and Albuquerque
Verified Purchase:Yes
This was the least friendly H&R Block I have ever used. Even with that the last four years I have been required to pay state taxes in New Mexico because your program does not include an adjustment for taxes on gross small business sales . I’ve had to pay back $4000 or so to the state after the fact.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Dani V
from Derwood md
Verified Purchase:Yes
The software is easy to use but not always easy to understand or edit
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Westchester, NY
Verified Purchase:Yes
I used your tax preparation software for about 25 years may be more. It always worked for me very well
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ValueSaver NJ
from New Jersey
Verified Purchase:Yes
Easy to use, easy to follow, can chat with a live support if needed, shows how you owe or getting as a tax refund as you complete each page
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Sandie H
from Florida
Verified Purchase:Yes
I have been using the H&R Block tax software for 10+ years, and I find it very user friendly for diwnloading my investment income and completing my Schedule C income and expenses. I highly recommend it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland, Oregon
Verified Purchase:Yes
Easy to understand. Guidance provided is helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use and Straightforward
on March 8, 2020
Posted by: Janelle1989
from Oklahoma
I use H&R Block software every year. I like the straightforward approach (no cutesy stuff), the flow, the ease of reviewing forms, and the safeguards.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock