Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: first time user Jim
from Makes no differnce
Verified Purchase:Yes
There are parts that need better explanation. Tried help and it was worthless since it did not give any new info. The test at the end kept showing items that did not apply, if they did I would have entered the info when it came up. All in all I did NOT find this as user friendly as Turbo Tax which I had used in previous years.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: qrty
Verified Purchase:Yes
I have used HR Block software for more than 10 years, and find it very useful. In some cases where the auto guide is confusing, the click on help usually works for me. One minor problem with the self operated business section for 2019 is that it does not allow one to access the Schedule C part IV entries to enter other expenses and identify same. I had to open the Schedue C form to complete this. Aside from that, I am very pleased.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Kaytie2
Verified Purchase:Yes
I think the search function could be improved. If the taxpayer doesn't know the formal IRS name for something, it can be difficult to find help on topics.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Juc Tator
Verified Purchase:Yes
Simple Interface, Excellent Product. Highly Recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Old man of Florida
from Lakeland FL
Verified Purchase:Yes
The questions were up front and most were easy to figure out. The only down side is you can't get any tax questions answered so if things do get complicated you will have to either get outside assistance or pay extra to get any questions answered.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: DavidPeggie
from Virginia
Verified Purchase:Yes
So very easy....just plug in the numbers. We have been using this software for several years and have no issues....and we do have what would be considered a headache in t terms of rental property, sale of property and various stocks and funds.....no problem at all. I am certain a CPA would charge an arm and a leg. Thank you
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Good Answer
from MN
Verified Purchase:Yes
A great tax return software. I have used H&R Block software for many years. Easy to use and works very well for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good program. Not very good support
on March 11, 2020
Posted by: Mike F D
from Michigan
I am in the process of filing for me and my kids. Only one return did not have a software issue. Fortunately, if you want to file on paper, you can make the software do what you want with overrides. Unfortunately, due to the complexity of the new tax code, they still do not have everything correct. Specifically the QBI from a K-1
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock