Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: andrea7829
from San Francisco, CA
Verified Purchase:Yes
Poor and unintuitive interface. Certain questions can no longer be accessed if the user navigates away from the question, e.g. filling in user drivers’ license ID information. Audit notes do not link directly to section required to fix the error.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Very comprehensive interview features.
on March 13, 2020
Posted by: Chips2822
from Nottingham, MD
I use a professional tax package for most of my returns, however I'm limited in the number of returns that I can. So, I bought the H&R Block Home and Business package as a backup. The first return I prepared was for an individual who lived in and worked in 2 different states. The program did an excellent job of walking through each return with all the right questions and I completed the federal and 2 states in less than an hour. The one negative point was the cost of the second state. I had to pay almost as much for that one state as I did for the original package. That was the only return I did for that state which makes the cost a bit unreasonable.Bit I did get the job done, correctly, and I'll just have to pass the extra cost along to my client.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Larhawk
from Lehigh Valley PA
Verified Purchase:Yes
Been using this same H&R Block software for 6 years, and it just works perfectly
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
great software and price
on March 13, 2020
Posted by: Mzpokey
from Hendersonville, TN
I have used H & R Block software for several years and will never go back to Turbo Tax
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jane Drzyzga
from Stamford Ct
Verified Purchase:Yes
Always use this software - easy to use and covers all scenarios. Didn't give a 5 this year because downloading the updates thru the software this year was not as seamless as it has previously been
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Loyal Taxpayer 51
from Huntersville, NC
Verified Purchase:Yes
I've used H&R software for at least ten years and have very satisfied with it.The instructions have been clear and suggestions helpful. It was as if a real person was helping me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Trailwalker
from Knoxville, TN
Verified Purchase:Yes
Easy to use and accurate. I've used Block software for several years and haven't been disappointed yet.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
what happened to this program?
on March 13, 2020
Posted by: Flumoxed
from virginia
This year for the first time in 13 or 14 years I have had issues with the program. Trouble downloading. Could not get the state program at all. had to contact help who sent it to me via email. could not upload the federal program at all had to mail it. could not do the stat as directed. could not do estimated quarterly payments on system. This has been so poor a product for the first time.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock