Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: Customer for 3 years
from CA
Verified Purchase:Yes
Yes, I would definitely recommend H&R Block Premium Software to others. Questionnaire screen are easy to follow and has help everywhere. In 'Save As', it saves a pdf copy with worksheets which is indeed amazing. That helped me to get more benefit in tax refund by looking the possible max limits in IRA contributions along with 401K. It has great value for the price. There is lot of room to improve UI for 1099-B entry screen. It should be able to read the entries from a spreadsheet so that it will be easier for the users when they have huge number of transactions. There was an issue with 'Delete' of 1099-B entry but it is not a big issue though.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
After 20 yrs it's still not great better than TT
on March 17, 2020
Posted by: Blockhead loser
from Mi
Verified Purchase:Yes
Still difficult to jump back and forth while using. Limited and Confusing directions on rare items like 1098T
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Problem
on March 17, 2020
Posted by: Anon2000
The program did not save Dividend and Interest Information. I had to file amended Federal Tax. It was not operator error. It happened on both Federal Taxes prepared. This is the first year I have had a problem.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Problem
on March 17, 2020
Posted by: Anon2000
The program did not save Dividend and Interest Information. I had to file amended Federal Tax. It was not operator error. It happened on both Federal Taxes prepared. This is the first year I have had a problem.
Value
3
Written by a customer while visiting HRBlock
Posted by: Christina C 821
from Las Vegas, NV
Verified Purchase:Yes
Easy to use, step by step guidance for your convenience.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: WMU67
from Illinois - sorry to say
Verified Purchase:Yes
Great Product . . . makes doing taxes much easier. I have been a user of H&R Block for five + years and recommend it to family and friends.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Customer service Great!
on March 17, 2020
Posted by: RaineyDay
from Oregon
I have used this Premium package for servers years.
I made the mistake of buying a new computer after buying the software and tried to bring it over from old to new. But tech services (Teya great job!)helped me out and all’s well that ends well!
I made the mistake of buying a new computer after buying the software and tried to bring it over from old to new. But tech services (Teya great job!)helped me out and all’s well that ends well!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: olePete
from Newton, MA
Verified Purchase:Yes
Plus is that the software really helps you do your taxes
Minus is that updating state program is very difficult this year...I needed to call for help on two separate occasions.
Minus is that updating state program is very difficult this year...I needed to call for help on two separate occasions.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock