Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
1
not a good program
on March 23, 2020
Posted by: Brumeiser
from Toledo, OH
NOt happy got charged 2 times now for the state e-file. How can you do this? The state does not go through until the federal is accepted. But if the federal gets rejected you charged me again for the State. So now I have to file a dispute with credit card
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Mace90
Verified Purchase:Yes
There’s inaccuracies (it says $18,500 is the individual 401(k) limit for 2019 when it is $19,000). I also had to amend my tax return for 2018 and my income changed and I already imported the initial tax return and filed and it was not intuitive how to change last years income after you already imported
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Tax prep software that works! (hear me TurboTax?)
on March 22, 2020
Posted by: wjtu226
from San Diego, CA
Was getting frustrated trying to get TurboTax to work; wasted an entire Saturday and finally got told by customer service to do my long form complex return online only! No compensation for my initial expense buying their worthless software. Last time money goes down the drain (last year similar experience).
Enter Tax Cut by H&R Block. Worked like a champ! Even allowed me to import my settings from my previous year's TTX return. Awesome product that actually works right away... No crazy activation nightmares, no lock-ups, etc. Call me crazy, but I only like software that actually works. Great stuff!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Indyfred
Verified Purchase:Yes
I had no issues with the HR Block software. Installed clean, and had no issues with filling any forms.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Mrs Mmc
from PA
Verified Purchase:Yes
Very user friendly. I like that it imports information from the previous year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Steve N
Verified Purchase:Yes
I've used H& R Block software for about 10 years, if not more. That is a statement in and of itself regarding the overall excellent quality of the experience. However, occasionally there is some modest glitch - usually involving a state program. Sometimes the resolution is only possible with a call to the help center. In these rare cases, staff has always been responsive and helpful. I will purchase the software again in future years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&r Block makes filing taxes easy and comforting
on March 22, 2020
Posted by: Pete R
from Fort Wayne
Verified Purchase:Yes
H&R Block makes filing your own taxes easy. Even with a rental property and needing to attach extra forms they just walk you right through it. Even if you should have extra forms at the end for whatever reason, their search is pretty easy to figure out what the form is. I also love the promise to help if an audit should come up. I haven't compared extensively with other products but the couple that I did double check on, h&r Block either had a higher or equal return to the other product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Samshark 1
from Utah
Verified Purchase:Yes
Everything is easy to understand and so long as proper record keeping is practiced, even complicated returns are a breeze to complete in a reasonable amount of time. This year, some of the glitches I encountered in prior years have been resolved. I only give it a 4 because I believe nobody is perfect!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock