Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
3 out of 5
3
Okay
on April 3, 2020
Posted by: Moderately complex taxes
Verified Purchase:Yes
Prefer filling out forms directly, so the questionnaire was sometimes confusing when I knew what field I wanted to enter data into. Not always easy to jump directly back to something I'd edited. Would be nice to click on a tax form field and be taken to the wizard, even if a new wizard/questionnaire if it was required to populate that field.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Software
on April 3, 2020
Posted by: JudyinGA
from Greater Atlanta
Verified Purchase:Yes
I have used Block package for years. It's easy to use. I recommend it to everyone.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Highly Recommend
on April 3, 2020
Posted by: SukiQueue
from Alabama
Verified Purchase:Yes
The best software I have ever used for any purpose. Highly recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Hidden Fees
on April 3, 2020
Posted by: Raggededge
from Wisconsin
Verified Purchase:Yes
All the "hidden fees" - pay for state files..pay to e file...better off just obtaining forms and mailing them myself...
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Couldn't e-File at all
on April 3, 2020
Posted by: KJBob
from New Jersey
The s/w would not connect to H&R Block's server despite extensive troubleshooting. "Help" only suggested what I had already tried. Had to print and file my returns.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
So so
on April 3, 2020
Posted by: Kiwi2025
Verified Purchase:Yes
Ok for the price. Anything that replaces TT is good.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Simply cannot trust this software any longer.
on April 3, 2020
Posted by: Brian Martin
from Denver, CO
Verified Purchase:Yes
After years of trusting this software, it fell way short this year and delivered untrustworthy results. Support has been underwhelming and I am looking at hiring a last minute accountant to figure out their mess.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Desktop software, Windows version
on April 3, 2020
Posted by: Trafalgar Square
from California
Verified Purchase:Yes
Very long ago, I'd say until 2005, I filed with HRBlock's big competitor. I don't recall why I switched back then, but I know that I never regretted it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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