It's a good program, and don't ask me how its creators manage to distill down all of the zillions of IRS rules, which are absurdly complex. Just get your receipts, W-2's, and 1099's together, plug in the numbers, answer some questions, and the program will lead you to the promised land--completion of your taxes. There is one thing in the program that is lacking: a blank page on which you can write short explanatory notes to the IRS when necessary. Without that internal page, you cannot write a note and submit electronically. You have to print your forms and mail them in. Providing the capability of writing a few notes would improve the program, and it would be easy for the co. to add that feature.
Easy to use. Walks you thru every portion of the forms. Had Loan and a refi in same year and it handled both. Realized I forgot LTC premium (I itemized medical) and it helped me complete the amended return with ease.