Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: Joebo72
Verified Purchase:Yes
Most things ran smoothly, some ambiguous questions. Required paying again for federal submission, then next morning didn't??
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bridgeport
Verified Purchase:Yes
Used for kiddie tax. Seems accurate but time without IRS issues will tell. Wish it could import patent and sibling data.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City
Verified Purchase:Yes
Very helpful software. My wife does freelance and the software works great.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WJL702
from Houston, TX
Verified Purchase:Yes
H&R Block Premium software has worked well for me for many years!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: davidebz
from Minnesota
Verified Purchase:Yes
Purchased "Premium" HR software for assist with home sale taxes. Don't know if necessary over Deluxe, but it worked well. Will return to "Deluxe" in future, which BTW has served me well for nearly 20 years now.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great product, easy to use, better than Turbo Tax.
on April 13, 2026
Posted by: MN Angel
from St. Paul, MN
Verified Purchase:Yes
The tax software product successfully allowed me to file my federal & state taxes & was easy to use to process & e-file my 2025 taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Bad AI
on April 13, 2026
Posted by: Need a Real Human
I had trouble with my activation code It took me 3 days to finally get someone to talk to Your AI is lousy We need to have a real human to talk to when AI cant help.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Circle Pines, MN
Verified Purchase:Yes
The federal program is very good, but I had trouble with the state program. I had to review it and change a number that was incorrect.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 13, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock