Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
Adequate start, but may have to research specifics
on April 17, 2020
Posted by: ABMo
from Atlanta, GA
Verified Purchase:Yes
It’s helpful to put together a simple return, but may require more support to move through more complex areas like the HSA. The worst is the added fees to download and file the State, making the final fee like 75% more expensive.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Block is lousy.
on April 17, 2020
Posted by: Irideducs
from Denver
Verified Purchase:Yes
Never ever buy from Block. I inadvertently bought the PC version instead of Mac. Sorry, no refunds or changes. I never even downloaded it.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Still not happy
on April 17, 2020
Posted by: Another Not Happy
from Minnesota
Verified Purchase:Yes
Still can't file electronically for MN because of Schedule K-1, very frustrating. The only reason I still used the software is because I waited too long to get started on paper filing.
Pros: Fast
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Experts in Taxation.
on April 17, 2020
Posted by: JordieB
from NJ
Verified Purchase:Yes
Excellent software for anyone that wants to prepare their own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Improvements
on April 17, 2020
Posted by: MittKat
from Michigan
Verified Purchase:Yes
Would like to see more information to be downloaded into the software, like spreadsheets especially with Charity. Also, more of a breakdown on descriptions or meanings.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Download Problems
on April 17, 2020
Posted by: Charlie10
Verified Purchase:Yes
Downloading problems & updates to the program. Had to do workarounds to get the program downloaded and then at the end of the program it would not do an update to send the file to the IRS. In over ten years of using these programs I have had zero problems until now..
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Hand crafted excellence
on April 17, 2020
Posted by: Misskitty3552
from Montana
I have used this software program for years... consistent quality, ease of use, value.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Review
on April 17, 2020
Posted by: Glenn832
Verified Purchase:Yes
Your Update sight was impossible to access at times. Otherwise, this is a good product that i have used for years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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