Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
User friendly
on April 21, 2020
Posted by: Home Daycare
from Johnstown pa
Verified Purchase:Yes
Easy to get through. Made doing my taxes a lot simplier
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
BUGGY!
on April 21, 2020
Posted by: Triad
from Pennsylvania
Verified Purchase:Yes
Buggy - dollar amounts below 0.50 round to zero even if on W2's then result in validation checks that prevent filing. PA state form missing.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Entering Rental Property as Business
on April 21, 2020
Posted by: MarCor
from FL
Verified Purchase:Yes
Maybe I am expecting too much, but the interview questions were not as clear as I thought they could be for entering rental properties as a business. I figured it out by reviewing Schedule C.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
want my money back
on April 20, 2020
Posted by: not_happy2
from NJ
Being using this software for 6 years. All is good until you needed help. Tried on two computers and program keeps error with ssl connection problem. Cannot get state program and cannot efile. Support said to turn off the firewall. Reluctantly and it still doesn't work. What kind of program that need you to lower your security protection for it to work. Never to use again.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Get it done quick
on April 20, 2020
Posted by: bucaroo
from Gretna, VA
Verified Purchase:Yes
Very easy to use, the questions are on point. The phone picture of my W2 did not work well. A lot of the data was missing. This was the only flaw that I saw.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Tax Software
on April 20, 2020
Posted by: vmontijo
from San Diego
Verified Purchase:Yes
Software is awesome - as expected, but it was more expensive this year...
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It was easy to use
on April 20, 2020
Posted by: Lenee
from Maryland
Verified Purchase:Yes
Easy to use especially if you have all of your info organized. State was easier than federal.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Two state returns needed
on April 20, 2020
Posted by: Hardwired
from Ohio
Verified Purchase:Yes
I had 2 state returns & you would have gotten a 5 star if they could work together since I had to call the state I live in to see how to get credit from the other return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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