Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: Tmckinzie
from East Alton,IL
Verified Purchase:Yes
I have used your software for years now and it seems to get easier and easier. I thought it was very user friendly and thorough.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MC41
Verified Purchase:Yes
I have trusted HR Block for many years now and I continue to be highly satisfied with their tax software. Using their product gives me great peace of mind to know the tax returns will go through the process problem free.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: HRBlock Annual
Verified Purchase:Yes
would be nice to have forms tree (e.g. Win 10 Explorer) on left side to see what forms I have already completed or am currently working on; sometimes have to jump back & forth to various forms, tables, etc; have option to show/hide those forms
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: george the 2nd
from NEPA
Verified Purchase:Yes
Program is very user friendly and has a “running “ total of your refund or your debt as you progress through the various input steps. This feature lets you know where you stand as you go through the input process.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SarahRohr
from Dover, NH
Verified Purchase:Yes
This software was affordable and made my life a whole lot easier. It’s set up to walk you through your taxes, and has info on anything I was confused about.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Peg McC
from West
Verified Purchase:Yes
The software is very intuitive, and walks you through all the rough spots.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Worst tax software ever used. Will not buy again.
on April 29, 2020
Posted by: Patrick0000025
from Columbus, OH
Verified Purchase:Yes
Had to delete my entire return and rerun it because the return amount would change when I changed no variables in my return. Also for "fixing" errors that the program created in my return it would through me to the form and tell me to manually move values from one line to another. Absolutely did not feel like an optimized return, did what I could just to be done with the program and plan to never try again. Absolutely worst experience I have ever had filing taxes in 25 years of doing my own taxes.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Amy AM
from Portland, OR
Verified Purchase:Yes
I’ve used their product for years and find it very easy to use. It walks you through questions if you aren’t sure about anything. I use for personal taxes but also have self employed and rental home income to include. It makes it easy.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock