Fairly easy to use. They do a decent job of how well they integrate the State and Federal returns. Could use a slight improvement there. Nice use of scanning or snapshots via the phone. Nice touch there.
This software is somewhat incomplete. Forms have to be filled in manually and it only tells you about it in the final error check stage. Also, there are hidden charges for e-filing with the state even when the state charges nothing for this service. It works and its easier than doing things manually, but you still have to get into the weeds quite a bit.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
This is the first time I use H&R Block. It is very good. It is user friendly and answer the questions when I have. It really makes my life much easier. I will highly recommend it to my friends.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
This is the second time when using h&r block software that when I did an update it totally lost my taxes and I had to redo. Nothing is more disappointing than doing your taxes twice.
I have used this softwear for over 10 years. I trust it filing for my taxes. It ask all the right questions to make sure I get all my deductions I was entitled to. I like that it check for errors and help me to correct them.