Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
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Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
4 out of 5
4
You asked me my opinion!
on July 15, 2020
Posted by: JoGrandma
from Eastern California
Verified Purchase:Yes
Works every time, my only gripe is that the interviews keep getting further from the actual tax forms. Sometimes its difficult to see the relationship.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
no hassles
on July 15, 2020
Posted by: flanative27
from Tampa Bay, FL
Verified Purchase:Yes
ease of use and clean GUI, covers everything I need, thorough in checking and correction, definitely a timesaver, especially for someone like me without great complications in tax prep
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Worst package program I've EVER purchased!
on July 15, 2020
Posted by: bangorbillc
from Bangor, Michigan
This program contains many error notices for entries that aren't errors.. One example was my social security number was flagged as incorrect but was not. Another was when the accuracy check insisted that Texas was a foreign country. Another problem was the use of tax-preparer jargon. How many users will know what"certain losses" or "qualified business carryovers" are? The tax people at H&R obviously didn't spend enough time with the programmers and nobody properly de-bugged this program!
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
App. Needs improvement for SS Income.
on July 15, 2020
Posted by: Ghaasem
from San Diego, CA
Verified Purchase:Yes
Could not found a way to inter my Social Security income!
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Road Blocks
on July 15, 2020
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
I had issues after your software indicated that I had none when I went to send my 1040 to the government. Also I could not remove the check for ? injured spouse? which became an issue and the only resolution was to delete the form in the resolution of the issue, the one I could not delete when it first appeared. Also I remember being able to make free call for help in past version that sold for the same price
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Needs Improvement
on July 15, 2020
Posted by: JohnJack69
Verified Purchase:Yes
Two primary shortfalls. I import from financial institution and end up with several hundred individual stock sales. Then software wants me to verify each one. Need option to trust import. Second, after entering rental and then a royalty, the software is not clear to label the sheet two so it doesnt tie to the rental.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good stuff
on July 15, 2020
Posted by: Anonymous
Verified Purchase:Yes
Been using it for years, so easy to use and understand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Beware multi state reciprocal is lacking
on July 15, 2020
Posted by: IMRS
from Michigan
Verified Purchase:Yes
Beware: base is ok. Multi state support is lacking. Especially for non reciprocal states. I almost missed a 14k credit.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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