Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3 out of 5
4.3
(27,912 Reviews)
Open Ratings Snapshot
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product. 
(
9,294 out of 11,494
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
2 out of 5
2
H&RBlock Premium
on July 17, 2020
Posted by: Dee Dee 33
from SC
Verified Purchase:Yes
Poor instructions for selling rental property. Did not automatically go to interview questions. Went to local office for help
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Unable to e-file Massachusetts state return.
on July 17, 2020
Posted by: TP Mark
from Massachusetts
Verified Purchase:Yes
Software would not allow e-filing Massachusetts state return with any withholding on Form 1099-G (i.e. unemployment) forcing either to remove withholding or choose to mail in. This is NOT CORRECT as no such restriction prior years and no such restriction for other software or online options, or if went to tax professional to file.
Pros: Easy to prepare, Fast
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R software disc.
on July 16, 2020
Posted by: Big Jern
from Florida
Verified Purchase:Yes
Nice software, however, the new tax codes were horrendous. As for me making it more time consuming to figure out alot of the verbage.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
easy step by step process
on July 16, 2020
Posted by: Bill from Phelps
Verified Purchase:Yes
easy to follow step by step process with many available tips and pertinent information available
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Program lockup.
on July 16, 2020
Posted by: Tom Farris
from Alameda Ca
Verified Purchase:Yes
The program locked up when I went back to review. Then locked up and proceeded to erase all data including the data from the backup file. And I never I initiated a backup.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
More than 10 years using this software
on July 16, 2020
Posted by: Linda Silver
Verified Purchase:Yes
I particularly like the way the software re-loads the previous year's info to help you get started
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good
on July 16, 2020
Posted by: Richard Lysiak
Verified Purchase:Yes
I have used H&R Block software for many years. This year I contacted the local office with some questions that were quickly answered.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Eliminate any errors
on July 16, 2020
Posted by: Anonymous
Verified Purchase:Yes
Accurate, careful summary evaluation to limit errors
Pros: Easy to prepare, Easy to import documents, Fast
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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