Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Customer Rating
5
Excellent product!
on January 20, 2021
Posted by: doglady11
from Katy, TX
I have been using H&R Block tax software for many, many years and always receive it in the mail just in time to file my returns. It is the best tax software I have ever used and have NO plans to use any other tax software! In fact, it gets easier every year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
LOVE THE QUESTION FEATURES!
on January 10, 2021
Posted by: YOLANDA C J
from SUGARLAND, TX
GREAT ENGAGING QUESTIONS TO MAKE SURE YOU COVER ALL ASPECTS.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Allows the novice Tax preparer Options
on December 22, 2020
Posted by: mikerold
from Ohio
From TaxCut to now I'm in for the long haul. Faithful customer since its inception.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good Over The Counter software
on October 25, 2020
Posted by: Chip the CPA
from Dayton OH
I have used H&R Block Premium software for a few years now. I was in professional practice for thirty years. Since I retired from active tax practice I have not had access to my normal professional tax software. This is a suitable substitute. I caution that software is not a substitute for the knowledge of a competent tax professional. Make sure you understand exactly what the software is reporting for you. Resolving a misapplication of tax law can be costly, and time-consuming.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Prepared for deceased brother
on October 18, 2020
Posted by: Whocaresjustpostit
from California
Even though i filed an extension in April i was not warned that you cannot e-file CA return for a deceased person until the minute i selected e-file. So I printed the return to mail but the software made no mention that CA FTB requests that you write "Deceased" on the top of the return which i learned on my own after checking the CA FTB website. That makes your product not very helpful at all.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4
Identified it is beyond a simple return
on October 17, 2020
Posted by: Tweeerjeanne
from Albany, NY
I have basic computer skills. I needed phone support which made the experience workable.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Wrong carry-over from 2018 ! !
on October 17, 2020
Posted by: Hughh60
The software told me my 2018 AGI was 93,117 to verify who I was. This was apparently wrong. Therefore IRS rejected it.
Searching thru my records I found 90,964 AGI and resubmitted.
Disturbing!!
Searching thru my records I found 90,964 AGI and resubmitted.
Disturbing!!
Written by a customer while visiting HRBlock
Customer Rating
3
Falls down on State Taxes
on October 14, 2020
Posted by: skull87
from Philadelphia, PA
The federal program worked very well. The Pennsylvania state program had a major error importing business income onto Schedule G-L, rendering the state program worthless. The incorrect information could not be manually over-ridden. I had to prepare state tax return manually.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock