Customer reviews from HRBlock
H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Average customer rating
4.3
(27,912 Reviews)
Rating breakdown 27,912 reviews
5 Stars
17,478
4 Stars
5,212
3 Stars
2,237
2 Stars
1,242
1 Star
1,743
81%of customers recommend this product.
(
9,294 out of
11,494)
Customer Reviews for H&R Block - Tax Software Premium 2026 - Windows, Mac OS
Posted by: Confused and upset
from Florida
Verified Purchase:Yes
I have a Revocable Trust on my 2 houses and a life estate on the third. The computer led me to a K form for inherited properties. I didn’t inherit them. I bought them. I needed to try to get Schedule E to upload for my expenses on the rentals. I listed them, I think, on Schedule k?
I felt it was a bit confusing trying to list everything.
I felt it was a bit confusing trying to list everything.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: sawyer1023
from Kronenwetter, WI
Verified Purchase:Yes
i have been using the H&R Block software for years. Easy to navigate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I use this program every year to do my taxes. I just gather my data, enter it where the program dictates and within an hour or so I have completed both my Federal and state income tax forms for the year. Very easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
Once again HR block made the chore of filing my taxes an easy task.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Uploading Safe Harbor document a software problem
on April 15, 2026
Posted by: Kym25
from Gainesville Fl
Verified Purchase:Yes
No prompt for uploading Safe Harbor statement to IRS e-filing.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
This is the second year the desktop version cannot/willnot download Merrill Lynch data. I used TurboTax instead.. I dont think I will use H/R next year
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RGD9
from Missouri
Verified Purchase:Yes
I have been using the premium software for years. This year I was a partial resident in two states. I felt like the software made the split between the states confusing. The AI tool helped a little, but still confusing. Missouri did not have a partial year resident form.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DonaB
from Florida
Verified Purchase:Yes
I've been using h&R block tax cut since the '90s. I'm an accountant by trade now retired, and I purchased the premium tax cut because I needed to do a k1 return. When I went to enter the k1 the information was there to enter but nothing was on the schedule e., it was all zeros. I did it a few different ways, deleting The information and reentering it. Starting all over. Nothing would help! So I ended up having to file an extension, and even though I paid for the premium tax cut I had to pay to file the extension though I should have gotten it for free, since it's a federal e-file! I am very very very very very disappointed and upset that now I have to pay a tax accountant to do something that the software said it would do.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock