The software wouldn't update and wouldn't let me transmit my tax return without updating. It wasn't my computer- I uninstalled everything that could have been blocking an update. I couldn't reinstall the program because of the new download protection fee... What a sham!! Moving to turbo tax next year.
I've used H&R Block tax software for years. It is starting to get complicated... probably due to tax changes. Also, during the accuracy check, schedule C started appearing as incomplete but I don't use C...I use F. It was confusing for me and I imagine for others as well.
Easy to use software. Online help is a virtual assistant, so you can't ask a direct question and receive a direct answer. That part is disappointing for the money paid.
I used the software many years. I like it because it is straightforward to list items you need to fill up for tax return. also provide some suggestion when new question is coming up.