Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,388 Reviews)
Open Ratings Snapshot
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use
on March 20, 2026
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
I’ve been using this software for several
Years and will continue as software is very user frienfly
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
1099 download fix needed
on March 20, 2026
Posted by: MB320
from Ohio
Verified Purchase:Yes
From a long-time user: A major problem this year was that the program did not support the download of forms 1099 from Merrill Lynch. This issue absolutely needed to be fixed and was not.
Cons: Hard to import documents
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 20, 2026
Posted by: Anonymous
Verified Purchase:Yes
All went well. I have used this software for probably 10 years or more.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Solid program
on March 20, 2026
Posted by: Anonymous
Verified Purchase:Yes
Works well occasionally there is data issue in the check that is not easy to fix
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 20, 2026
Posted by: MR ADDARIO
from New Jersey
Verified Purchase:Yes
I BEEN BUYING H&R BLOCK DELUXE FOR THE LAST TEN YEARS
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 20, 2026
Posted by: Rob222
Verified Purchase:Yes
This is a great program, the only thing I didn’t like was not being able to get a straight forward answer to a question. And I got the run around from the AI on chat saying they couldn’t answer that question and never could get an answer. Ended up calling the IRS.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good but .......
on March 20, 2026
Posted by: Ray4473
from Winter Park, FL
Verified Purchase:Yes
Got through and liked refund, but IRS had me jump through hoops to prove I was me, with pictures of me, my drivers lisence etc. IRS info was easy, but they said it would take a while to process and refund. Not sure what is going on.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Turbo tax sucks.
on March 20, 2026
Posted by: Bp quad
from Reno, NV
Verified Purchase:Yes
Turbo tax did not have a program to work with Windows 10 so I bought this. Worked great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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