Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Nj
Verified Purchase:Yes
The program kept saving changes without me saving them and caused double entries
Pros: Easy to import documents
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
There are still some parts that need better explanation. Maybe a review by regular subscribers would let the explanation enhance the program.
Pros: Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
I change from turbo tax years ago, when they falsely claimed their product came with state taxes, it did bit you had to pay a premium to activate it, that was the last time I will ever use their product.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh
Verified Purchase:Yes
I have used this softwares for almost 20 years. It walks you right through your return
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good value, saves a lot of time, would use again
on March 21, 2026
Posted by: Anonymous
from USA
Verified Purchase:Yes
Worked well overall, with a few manual corrections. Price very good. Very happy with the availability of a download of composite 1099 from broker - saves a lot of manual input. For dividends, it was necessary to review and check the "qualified dividend" box manually (makes a big difference in tax owed.) Capital gains can be a confusing topic, but it worked perfectly. Review results to verify, as the instructions say.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from naugatuck, ct
Verified Purchase:Yes
I have used HR Block for my taxes for the last 10 years. In previous years I was able to import my tax info from merrill lynch and this year there was no drop down to select that so I had to put all that stuff in manually.
If this is not fixed for next year I will be switching to turbo tax.
If this is not fixed for next year I will be switching to turbo tax.
Pros: Easy to prepare
Cons: Hard to import documents
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: VikingBadger
Verified Purchase:Yes
I am disappointed that you didn't update us on the slow NY State Refunds. I took over six weeks to receive the refund and there was no communication on the status or the reason for the delays.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: LinChas
Verified Purchase:Yes
The software from H&R Block is easy to download and use. I love how it saves our information from the year before so I don’t have a need to type in names and addresses from income sources.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock