Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,383 Reviews)
Open Ratings Snapshot
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,725 out of 61,883
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3 out of 5
3
on May 4, 2026
Posted by: Anonymous
Verified Purchase:Yes
I have bought HRBlock for years, but this year I was disappointed. When I entered a 1099 and finished, it would have me enter a new 1099, but then go to the income entries, At the end I needed to go in and type all the 1099 info
Value
3 out of 5
3
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Help desk was not very helpfull.
on May 4, 2026
Posted by: Jim 5426
from Pittsburgh, PA
Verified Purchase:Yes
Called help desk because your software would not let me submit my PA state return. It said I needed to attach a document to complete. Person at help desk said I would have to contact the state to determine what this was about.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3 out of 5
3
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Jim, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
more difficult that previous versions
on May 4, 2026
Posted by: boss hawg
from Kingsport, TN
Verified Purchase:Yes
I have used H&R Block Deluxe for about 20 years. The 2026 version seemed to be overly complicated from what I remember from past filings.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very Solid Software
on May 4, 2026
Posted by: imikeh61
Verified Purchase:Yes
We've been using this software for many years and it has served us well. Plan to keep using it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Familiarity was the primary reason for selection
on May 4, 2026
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Been using it for the past few years; has improved usability compared to previous years.
I would recommend this to a friend!
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple and Easy
on May 4, 2026
Posted by: Anonymous
from Columbia MD
Verified Purchase:Yes
I use H&R Block Deluxe + State every year. It walks me through the preparation of my taxes using easy-to-understand instructions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Sublime
on May 4, 2026
Posted by: OverEasy
Verified Purchase:Yes
I've been using H&R Block for over 15 years. Simple easy to follow instructions and I've never had a problem with the IRS.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Reliable
on May 4, 2026
Posted by: Anonymous
from California
Verified Purchase:Yes
The Deluxe version handled almost everything I hoped it would do, but it wasn't very complete in handling my K1 form (which is an unusual thing to have).
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
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