Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: JV13
from Springfield, Illinois
Verified Purchase:Yes
Very good product. It is easy to use. I like the ability to download information from the previous year. I also like being able to directly download tax information from mutual fund companies.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lou 1
from NY
Verified Purchase:Yes
Program great if you closely follow it. Don't bother to call if you have a question. If AI doesn't understand what you are asking don't bother to try an agent as they know little.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: doityourselfusedtobefast
from Ohio
Verified Purchase:Yes
Missing a key feature this year - the "what if" that compares married filing jointly vs married filing separately.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JoeW2026
from Lancaster, O.
Verified Purchase:Yes
It makes me sick to think that these people are actively campaigning to prevent American Citizens from being able to file their taxes for free.
Value
1
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rob Zaj
from OH
Verified Purchase:Yes
I have been using the software for several years. Pleased with software. Point of concern: why is not e-filing state (OH) included like the Federal? Would like to see a work chart to see if filing Married Filing Seperate is better(or worse) than filing married filing joint This year I had an Inheretwd IRA with RMD in the same year my parent deceased and did not yet take the RMD. The questions for that situation was unclear and I struggled completing as I know I took the RMD but the software kept calculating a penalty.
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Missy Y
Verified Purchase:Yes
I have been using H & R Block tax software for many years without any problems. The questions it asks helps make the whole filing process easier.
However, I needed to file an amended 2024 return after completing my 2025 return and was upset that it would not allow me to file the amended 2024 return online.
Very disappointing.
However, I needed to file an amended 2024 return after completing my 2025 return and was upset that it would not allow me to file the amended 2024 return online.
Very disappointing.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: duba
from online
Verified Purchase:Yes
I have been a loyal customer for many years. This year the program did not have the capability to download my investment information from Merrill Lynch. With well over 400 stock trades it would take me hours to input all the data. Intuit does download Merrill Lynch so I had to purchase their software. I do not like Turbo tax but H&R forced me to buy it. If turbo tax can download ML then H*R should be able too also
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: whatdoyouexpect
from minnesota
Verified Purchase:Yes
I aways compute my taxes manually and then run it through with your software. When yours matches mine i figure it is right. So it was right and for that i am happy.
I am 85 and fine the software confusing at times and i miss getting things in the right category and have to go back and find where it belongs. Paper IRS forms are less confusing to me.
I am 85 and fine the software confusing at times and i miss getting things in the right category and have to go back and find where it belongs. Paper IRS forms are less confusing to me.
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 5, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock