Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,387 Reviews)
Rating breakdown 149,387 reviews
5 Stars
97,820
4 Stars
28,081
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,728 out of
61,886)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Frustrated 49
Verified Purchase:Yes
Ok if you don't need help but AI worse than useless
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: KenWW
from Rockwood, PA
Verified Purchase:Yes
The product itself works great. However, the font sizes used is too small for me making it difficult for me to use, and I don't see any way to adjust that from within the application.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Ken, thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: WayneS60601
Verified Purchase:Yes
The software has been used for 5 years now and I have never had a problem. It was very straightforward and easy to use however, this year I needed to include IRS form 1310, and for some reason the IRS refuses to accept the return.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 29oop098jhg
Verified Purchase:Yes
Good for simpler tax returns, but not able to adequately handle K-1 forms or more complex tax returns.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: REB95
from MI
Verified Purchase:Yes
For my very basic taxes it was as expected. I have used this program and turbo tax in the past, turbo tax seems to give me a higher tax return than this one does.
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse, IN
Verified Purchase:Yes
I am on the renewal each year and the savings are worth it. Has everything I need to do my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
Confounding interview wording about RMD entries.
on March 28, 2026
Posted by: manthathurts
from Michigan
Verified Purchase:Yes
There is very confusing wording in the interview for Deluxe federal for 2025 about RMD “correction window” for those who missed paying their RMD’s on time. It leaves the user wondering where to enter what my RMD requirement is for the current tax year and what dollar value distribution we got to satisfy the tax law.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mesa,AZ
Verified Purchase:Yes
H&R Block’s system works great and is super easy to use. It has terrific explanations and can be us d by anyone.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock