Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Emm Bee
Verified Purchase:Yes
Been using this product for decades. I am starting to consider competitors sadly. The section on Health Insurance is horribly difficult and always gives us the most problems. There is no reason why that could not be simplified and done through interview style like the rest of the program. It continues to give us great headaches not only this year, but for the last few years. If this was resolved, my rating for this program would increase to 4.5 stars.
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MGG1
from Denver
Verified Purchase:Yes
Have used for over a decade. Process is very easy for uncomplicated taxes. I am starting to get into more complicated tax returns which the program is 'okay' at handling. I should say, it handles them fine, but I end up having to do my own research on questions because it doesn't always have the best explanations for tough questions. Overall, the program is very intuitive for most people's taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hankster714
Verified Purchase:Yes
I've used H&R Block Deluxe tax software for well over a decade and find it to be a great value and easy to use, even though I have fairly complicated taxes. I truly appreciate Block's audit support, even though I've not had to use it so far. It's a comfort to know it's there. And Block's state tax forms are very easy to complete, once the federal forms are done.
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
It’s my go-to tax software each year. Easy to use and haven’t had any issues with it. Good product!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bud27
from Ohio
Verified Purchase:Yes
Been with HR Block for years now - totally depend on it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jimmy18
from CT
Verified Purchase:Yes
Most of the tax filing worked well, but the lack of Social Secuity prior year lump sum processing by the software made this years (and likely next years) VERY difficult
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JTack
Verified Purchase:Yes
Your software wouldn't let me file my return through the system. I had to print and mail. It wouldn't provide me enough information to correct.
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 1Len
Verified Purchase:Yes
Used it for several years.
The only improvement I would like to see is in handling K1 forms.
The only improvement I would like to see is in handling K1 forms.
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock