Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,387 Reviews)
Rating breakdown 149,387 reviews
5 Stars
97,820
4 Stars
28,081
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,728 out of
61,886)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
Generally works good except updates and downloads
on March 29, 2026
Posted by: JimmyBeez
from Connecticut
I have the 2025 Deluxe + State. I am running it on a PC with Windows 11. The H&R Block software works good in general, but connection to the internet is terrible, many error messages, the updates won't download, and downloading of 1099 forms from my financial institution is spotty at best. (I have excellent internet service and connection, all other software I own works flawlessly with good speed. ) When trying to download my 1099, I get an error message that says that my SSN is wrong. I was able to download 1099's when I did my son's taxes, so I know it can work, but it took several tries (using the same SSN). It seems like the H&R Block server access is haphazard. Not sure if I will buy it again next year.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fresno, California
Verified Purchase:Yes
I have used HR Block Tax software for years. It is fairly easy to use, but there are parts that I struggle with that I think can be improved. For example, there are some data fields that have no links to explain what what that data is. I think ALL data fields should have explanation/help links. Another example is the review step will highlight a box on a form that may/is not right. I don't know where the number came form, or why it is blank or why it is wrong.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 2025 Tax Year Customer
from Virginia
Verified Purchase:Yes
I have been using this software for well over 10 years and this year the state software update was defective. It did not allow me to open the return after update and when the state software update was removed, it would not let me complete an eFile.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: TaxYooper
from Michigan
Verified Purchase:Yes
Makes filing my federal and state tax returns a breeze.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
My Tax Preparing Experience
on March 29, 2026
Posted by: Nene5727
from New York State
I've been using the H&R Block tax program for years. It's the best. Simple to use, and way less expensive than using the services of a tax preparer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 1040ES voucher
Verified Purchase:Yes
I had difficulty with the new changes. I never found out how to print a 1040ES voucher. It did not list in the forms and i couldnt figure out how to print them from the 1040ES form
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RJK26
Verified Purchase:Yes
It works as advertised, it’s not clear which package to buy. And it may not be a value buy vs some options of other softwares
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Harold 89
from Southers California
Verified Purchase:Yes
Somewhat harder to use then last year. But finished OK.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock