Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,383 Reviews)
Open Ratings Snapshot
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,725 out of 61,883
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3 out of 5
3
2025 was more difficult
on May 6, 2026
Posted by: Anna59
Verified Purchase:Yes
Software was not as easy to use or intuitive as it has been in the past
Pros: Easy to import documents
Cons: Hard to prepare
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not for complicated returns
on May 6, 2026
Posted by: To call
Verified Purchase:Yes
Question with usage of software on a particular form, but no where too ask the question. Software offers both support that’s useless
Cons: Time consuming, Hard to prepare
Value
2 out of 5
2
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use!
on May 6, 2026
Posted by: Anonymous
from Richmond, VA
Verified Purchase:Yes
I have been using your software to do my taxes for years and years! Its very straight forward and very easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5 out of 5
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Helps a lot with my taxes.
on May 6, 2026
Posted by: Mike_was_already_taken
from Oregon
Verified Purchase:Yes
It worked great as always. I still wish there was a Linux version.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Much needed feature
on May 6, 2026
Posted by: Shelley G
Verified Purchase:Yes
There is a majer problem for some with vision problems in the inability to enlarge the type size me when using a laptop with a 17 inch screen. I can increas the size of the displayed window, but all added space is used by increasing the size of borders and the text image stays the same size. I will not be able use this softyear unless the size of the text can be increased.
The rest of the features work very well.
Please let be know when this one feature of increasing the text size is added. Thank you.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes preparing taxes less stressful
on May 6, 2026
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Repeat customer. Deluxe Version - Easy to understand and easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Happy long time user
on May 6, 2026
Posted by: Anonymous
from Omaha NE
Verified Purchase:Yes
I have been using you for the last 5 + years and have been happy with the service
Pros: Easy to prepare, Fast
Value
4 out of 5
4
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Horrible
on May 6, 2026
Posted by: Siggy69
from new york ny
Verified Purchase:Yes
I still use this awful software because I do not want to switch to the alternative
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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