Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,387 Reviews)
Rating breakdown 149,387 reviews
5 Stars
97,820
4 Stars
28,081
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,728 out of
61,886)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: darkin
Verified Purchase:Yes
When it works, it does great. But for a number of years now, I've had persistent problems on MacOS ... using multiple computers. (a) State software not installing ... every year for 3-4 years now I've had to call service and have them email me a package that I could install by hand. (b) Most recently, it got stuck in a loop where was unable to install an upgrade: it claimed to install, but then immediately claimed there was a new upgrade I needed to install. Over and over, even after rebooting the computer. In the end, I had to go to the web site and download the upgrade and install it by hand.
Overall I like the product. Every year I think that surely it will be improved in the next year -- since I used to have no problems like this. But I keep hitting the same issues. At some point, I'll bite the bullet and look for an alternative.
Response from HRBlockBy Tra Social Media Team, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RDYARCH2
from PA
Verified Purchase:Yes
State e-file cost is outrageous. Given that one gets multiple federal e-files included for free and we are buying the Federal and State software, to have to pay almost the full price of the software just to e-file a state return is exploitive and somewhat deceptive.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MI
Verified Purchase:Yes
I bought the program early to save a bit. Worked very well, have been using H&R Block program for years.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AWPa
from Texas
Verified Purchase:Yes
I use HR Block Deluxe every year and have been very pleased with the ease of use and accuracy. This year, the program had a problem handling one of the entries from a K-1. The program should be able to handle any normal investment entries. I may explore other tax software in the future.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: benicebob
Verified Purchase:Yes
Another tax year in the bag using HRBlock Deluxe with State filing.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I loved the ability to view actual forms.
on March 30, 2026
Posted by: Chuck228
from Atlanta, GA
First time user. found it easy to use filled with good information directing me on all aspects of my return.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Allthenicknamesaretaken2
from New York NY
Verified Purchase:Yes
I bought this about a month ago and I’m so glad I did.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stang412
Verified Purchase:Yes
The software let me think I could e-file an amended federal return for the previous year (12 months ago). It let me go all the way through and told me at then end I had file a paper return. (Simple error, I had used a wrong 1099-int and needed to refile).
Response from HRBlockBy Tra Social Media Team, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock