Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
Get's stuck on update
on January 27, 2018
Posted by: DVANDERM
from Tampa, FL, United States
I've used H&R Block software for a very long time. This year has been frustrating. The update they have gets stuck and won't update. I thought it had at one point and went on to do my taxes. Everything was complete and then filed. Low and behold when I come in to finish up after IRS acceptance I have to do an update again only ITS THE UPDATE I THOUGHT HAD INSTALLED. So the question now is... Is my tax return properly completed? UGGGGG
HRB misidentified a problem. It told me I was missing a state ID code for a 1099-INT when it turned out the IRS said I had the wrong EIN. Block could at least check that the same bank should have the same EIN. As a result of resubmitting both fed and state returns I was concerned that it was taking unusually long to update the state from pending to accepted. This could have been avoided had Block let filers know that MD non-business returns would only be processed starting with 1/29/18.
The worst 'feature' is it doesn't bring the user to the return interface but instead to the worksheet at the bottom of the page. I will try another brand next year knowing Tax Cut won't be any better.