I had been using H&R Block for several years. Last year I was offered a program that was completely free, so decided to try it. The Federal return went fine, but the State return was a mess. That program did not support several forms required for extra deductions specific to my state. I had to do the state form manually and file by snail mail. Never again. I'm back to H&R Block. You get what you pay for.
Granted, my return is not very compicated. That being said, the software is straightforward and easy to use. It has clear instructions and nice features. I experienced no problems.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
So easy to use. Provides precise, complete tax forms. Along with e-file (the greatest invention ever next to the snooze button) makes filing your taxes a breeze and speeds up getting my refund! The one thing that would make your product even better would be free federal & state e-file.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I have used HRB software for 10 yrs. Works great except for one snag this year. The "usually simple " download for last year's info to this year didn't work and in my attempts to fix it, I inadvertently moved ALL my tax years ( icons on my desk top) somewhere that I could never find. Lots of extra work to enter all basic and personal info into 2017 program and somewhat timely to get AGI from 2016 ( got through IRS transcript)
Pros: Easy to install, Easy to fix issues, Maximizes refund