Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,387 Reviews)
Rating breakdown 149,387 reviews
5 Stars
97,820
4 Stars
28,081
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,728 out of
61,886)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I am very happy with the actual product in terms of completing federal and state taxes. For a mac user the process of downloading and updating the program... in a word... sucks. The process to download and install the state tax software is, unfortunately, even worse. Then there is the whole hassle of needing to pay to file the state once taxes are done. The biggest bite comes when the fed reject your filing because of something that was not caught in the pre-filing audit and you end up paying the filing fee over and over until the fed accepts the return. This year I was charged 4 filing fees and then had to wait for 3 of them to be refunded. There simply has got to be a better, simpler way to handle this.
Cons: Time consuming
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ThreePuttBoomer
from Easton, PA
Verified Purchase:Yes
HR Block Tax software is easy to use. It focuses only on what I need to report based on my answers to their qualifying questions which saves an enormous amount of time
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AGIL
Verified Purchase:Yes
I have used H&R for several and will use next also.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Software is good, interview is way too complex for
on March 30, 2026
Posted by: amg26
from Pittsburgh, PA
Verified Purchase:Yes
Bought the Deluxe edition for my small business. That is good. Went to file simple taxes for my kids and the interview was way too complex for their needs. There should be a filter to simplify the interview for just a W-2 filing.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Quality is dying
Verified Purchase:Yes
Bought program early. The first time it said to download update the program crashed. Needed to call a 40 minute process to redownload program. Then I needed to reinput everything. I have been using HRBlock for years. Really disappointed.
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wake Forest, NC
Verified Purchase:Yes
It makes doing your own taxes easy and fast and handles all the lastest changes in the federal and state tax laws with all the right questions. It also uses last years tax forms to automatically fill in a lot of personal data and tax carry over questions. At the end it checks all your input and will point out anything that is questionable
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Headaches
Verified Purchase:Yes
Quality has gone down. Too many times I was asked to go to the Take Me menu and then do a search for some missing pierce of data in both the 2025 and 2024 tax program. That should be handled by the program. If I can find it then you automated tax program should be able to find it. Something is not connecting the dots. Also, the 1099 - NEC tax section, personal business sections are a nightmare. I got stuck in a washing machine that I could not escape. Yhis needs to be addressed before i will use your program again.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from binghmton, ny
Verified Purchase:Yes
Have used this program for at least 10 years. Wouldn't be without out it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock