I found a couple of problems that I didn't expect. First, each time I opened the file and checked for updates, it would go into an endless loop "retrieving data" (or words to that effect). I had to cancel the update in the face of a warning that "You may not have complete software". This didn't seem to affect the program. Second, The software automatically filled in my last years AGI with a totally wrong and unusable number even though I had used H&R Block last year. I had to override the entry to correct it. Third, The initial download of H&R Block Deluxe wouldn't run so I was granted a free 2nd download which did run. However, the activation code on the 2nd download didn't match the activation code which was auto filled in my return submittal. I left the autofilled code alone and it apparently worked OK. I was surprised to find these problems because I have been completely satisfied with H&R Block in previous years.
Pros: Easy to prepare
Cons: Hard to fix issues, Hard to install, Hard to import
I have used this program for a number of years and I've had trouble with the print option every year. The print box won't shrink down and the print button goes under my status bar and I can't print my return. Very annoying
I was apprehensive about using the Deluxe 2017 edition as I had printout problems with the 2016 edition last year and secured a full refund from H & R Block. This year the program functioned flawlessly and my faith in the program is restored. From inputs through checking and filling the program moved smoothly through a moderately complex return. Thanks.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast