Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Book em
from Chicagoland, IL
Verified Purchase:Yes
There were confusing and misleading prompts and explanations how to report income in more than one state on the Illinois state program, but we had no issues with the Federal program and got that refund quickly after e-file. The after-hours FAQ and chat were not user friendly.
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Toolbox
Verified Purchase:Yes
Never used tax software before so it was all new to me. As any available tax software would be. After I figured out how to navigate the software it worked fine. There was an issue that occurred that I had to call about. The call went well and wasn’t overly burdensome, she researched the problem and was able to resolve it right then. Filing electronically was simple! As long as I don’t hear anything from the IRS I’m good. Will most likely use again next year now that I can navigate it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TaxmanMrThief
from OZ
Verified Purchase:Yes
Repeated issues with data entry on two separate fields using Mac software.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I am using since many years & I am happy with software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Forida
Verified Purchase:Yes
I have been purchasing for years. Easy to use and great results, love the error checks an tutorials.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Customer B
from NV
Verified Purchase:Yes
May have missed something, but didn't get a notice on over contribution to HSA. Thought it should have brought up a review and options to handle the situation.
Ended up, with penalty.
Ended up, with penalty.
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BklynBirny
from Scotch Plains, NJ
Verified Purchase:Yes
I've been doing my taxes with HR Block software since it was Kipplingers (HR Block) bought them a long time ago). I swear by it. Never had a single problem nor encountered a single error. Always a breeze to use--perfect for my needs.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tutone
from Ohio
Verified Purchase:Yes
Easy to use and help screena are great for finding tax question answers.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock