Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5
Great support with IT/Tax reps available until mid
on March 9, 2018
Posted by: Alyesh
when I had a problem, I called support and they helped me instantly.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great Program
on March 9, 2018
Posted by: Jiggers
I used this program for the first time last year and will continue to use it in the coming years.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Imports Financial Data - easy!
on March 8, 2018
Posted by: OldJoeV
Easy to input data, especially importing from financial institutions. We got excellent, prompt assistance last year when IRS caught a mistake in a previous return filed with H&R Block at no extra cost. Returns are saved in the H&R cloud so I don't have to worry about my computer crashing losing the data.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
need lots of tech support
on March 8, 2018
Posted by: baglady1955
Can't file electronically for reasons beyond anyone associated with Block, it seems. I don't need data entry on E line 23a, but the program thinks I do. No prompts for state carry forward of capital losses, confusing method of adjusting cost basis on sales not reported on 1099B. At least 5 tech support chats (tax theory) made more difficult by inability to understand instructions and information going both ways - phone would be much quicker and accurate.
Pros: Easy to install
Cons: Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
great features
on March 8, 2018
Posted by: veronicahernandez2004
1st time using it and it was amazing. This was better than TURBO Tax which was what I use to use.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great features, easy to use, thorough
on March 8, 2018
Posted by: Stockace
HRB has the best tax preparation software that I have ever used. It provides and easy and thorough step by step process. Help and explanations are available at ever step.
Pros: Easy to fix issues, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
DIFFERENT OUTCOMES
on March 8, 2018
Posted by: BACHE
I RAN MY FIGURES & GOT A REFUND AMOUNT. RAN THEM AGAIN, AND GOT DIFFERENT REFUND AMOUNT
Cons: Doesn't maximize refund, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
pahall
on March 8, 2018
Posted by: pahall
Everything was great and my e-files were accepted. Then for a very simple and straight forward return way is the IRS holding up my return and doing an audit.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock