I’ve been doing my taxes with H&R Block software for years, through rental property and capital gains, through bunching charitable donations, Roth conversions and all the other changes in my life. It’s like I told my advisor last year: “So far I haven’t run into anything my software can’t handle.” Smarten up your help information and search functions, and you’ll be nearly perfect.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
We’ve used your software for years now. I’ve always found it to be super easy to use and very accurate. This version was more clunky. A step in the wrong direction. The AI should be dumped. It is worthless. I found it easier to go out to ChatGPT to get answers where to find something in your software!
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.