I have been using this software for the last 3 years and help me a lot in preparing my taxes. This software is an excellent and user-friendly software.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
The Federal forms are straight forward and work well. The Ohio State forms don't follow the on line free filing. Rather than pay to file state it is easier to use your file as a guide line to file on line. For PA it works good.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
Does a pretty good job of guiding users through the arcane tax laws with their strange language ("basis" instead of "cost as adjusted" etc.) Finding information is sometimes a challenge. Biggest problem was finding how to enter last year's refunds applied to estimated 2017 taxes. I can't understand why the software didn't enter this automatically. I can't imagine doing income tax returns without this software.
As I was doing my taxes with this software I had an uneasy feeling about whether or not I was making the right decisions, overlooking things that could possibly have reduced my payment or increase my refund. This was due mainly because the language of the explanations seemed to be straight out of the IRS or State codes or definitions, in other words, in language that was for tax professionals and not the average tax payer who wants to do his own taxes to save some money.