Was great until I tried to make an electronic pmt!
on March 31, 2026
Posted by: CDan36
from Tampa area, Florida
Verified Purchase:Yes
I've used H&R Block software for several years. Until this year, I've always been satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Good product but could be better at showing where to place Payer ID #.
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Still a little expensive for the program and there's always one field that never pulls from one year to the next and it's an annoying hitch that hits every time.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.