Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
1
Keeps Rejecting
on June 10, 2018
Posted by: Dominic1960
from Jacksonville Florida
I have e-filed several times since 5/29 and continue to get rejection notices. I overrode the AGI for 2016 today leaving out commas and putting in the correct figure and still get a rejection. Can you assist or file?
I completed my return with the same software in 2016. I did not pay attention to the amount that was calculated from that year on my current 2017 but when I filed my return was rejected. Looking over what had occurred nothing appears to wrong except for that and unknown how this could have happen in the software.
I went all through the proper steps and your software accepted my return and it was submitted electronically. I was in the hospital. To my surprise the IRS failed my return. The two reasons given where the lack of Prior Year's AGI but the other reason you gave was a problem with your system. I have been using your software for well over 10 years. I will not use it again because it is not dependable.
I have used the H&R Block program for many years. In fact, I also worked for H&R Block for better than 20 years. I'm a bit prejudiced. I answered excellent for 'clear instruction' but the State of Mn. is very confusing because they can't get their act together and go along with the Federal - not your fault.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import