It was really easy to use. I would give it 5 stars, except at the end, it wouldn't accept my activation code. So I ended up paying to file my taxes anyway, even though I'd purchased software which said I'd get 5 free returns.
It will upload last years information. It tells you to enter information. You can find answers to any question you might have somewhere in this program. It lets you know when your taxes forms have been excepted by the Federal and State.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast