Federal Tax return rejected. The two errors given were incorrect. Florida doesn't have state tax so the fact that there was a processing issue with my state tax return makes zero sense. Prior year AGI or PIN not matching. My AGI is correct, I'm literally holding my previous tax return from 2017. I wasn't asked to input 2017's PIN I was asked to create a new one. Digital department isn't open right now.
We have used this product for years but this year the free efile included with the download wanted a product activation code. We already had this code but would not work for filing. called support and got a a new code. Still did not work so had to pay for filing.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import, Fast