horrible experience twice now. I will never come back. A couple of years ago you weren’t transparent in a software issue that you had. Had to find out on the news 2018 software wouldn’t update after trying every help suggestion that you had. Had to reload on another computer and input all of information over again
The software worked well once downloaded. I have used it for several years with no problems. This year however, I had great difficulty with the download. I used the live chat and after a number of attempts it worked and everything went well.
I just need to print my 1040 for my records. Not my 1040 with 6 schedules that have nothing on them. It’s just a wastage of 6 sheets of paper and the ink used on them.