Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
2
Poor filing procedures
on February 16, 2019
Posted by: Terri07
from Tucson, AZ
I had to go through filing steps 3 times before it got accepted. The state filings charged me 3 times but would not identify the specific problem. It appears that an update did not work properly. I have using this software for over 12 years and this is the only time that experienced any problems. I will think long and hard next year before using again
I have used HR Block for years with good results. I was worried this year because of the changes in the tax law and our life. Not a problem! I entered our information, the program asked a few questions, and our taxes are filed. The fact we will be getting a return is icing on the cake.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
You changed the Schedule D for people who have numerous stock transactions. I imported 226 transactions and when I started to print it was prinnting a page for each transaction. Last year they would put 30-40 on a page so I only had about 6 pages. This year it was going to be 226. I cancelled the printing and just put the end totals in manually. Why did you change it from last year. This is a messs.
My e-filed federal return was rejected. Your product didn't specify where the error occurred. How in the world am I suppose to find the error, all the numbers, names, social security numbers, dates of birth, etc. are correct. Isn't this what tax preparation software is all about! This is totally unacceptable.
I've been using H&R Block software for Federal + State for years. Doing my taxes and E-filing with their program is a piece of cake. Their program walks you thru everything and leaves nothing to chance.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast