We have been using H & R Block programs for several years. The 2018 version was easy to use. Instructions are very clear and it is easy to e-file returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
A good product overall. My only issue had to do with the federal itemized deduction for medical insurance premiums. There is a federal inside limit for Long Term Care premiums that are deductible via schedule A. H&R does not ask the necessary separate questions about this inside limit via-a-via what you actually paid when building the Schedule A total for medical expenses. Major oversight.