I have used TaxCut for many years and almost always find it easy and fun to use. The only thing with which I have an issue is that it doesn't really have a "close" feature in the MAC version. I manage to store it and recall it but would enjoy the addition of this little features. I always recommend this application.
I like the product, but there are a few improvements I'd like t see. Printing should create a .pdf right away instead of forcing you to load a special app to be able to print parts of the return. without the app you are forced to print everything. there is a bug in the program for those who have a refund from the state of property taxes. the refund is put in "Other income" and taxable at the federal level, but is also put into "Other income" and taxable at the state level. when you try to manually override to fix the problem, the program will not allow you to e-file the state return.
I have used this program year after year. I hope you don't change the way it is laid out and/or formatted because I've got it so well memorized I can danged near use it blindfolded. One thing I wish H&R Block would do is help make using Depreciation a little more helpful, like telling you "you can't do that!" or "you used 200% declining balance last year . . . you can't switch now to 200% declining balance. While working on the new tax form, the program may select 200% on its own, and if I go back and check last year's, I will see that I used 150%. A lot of going back and forth. I think it should just carry it over to the next year and then you would know if you were purposefully changing the status. Not all of us are skilled in this one area, and I've been doing taxes for over 50 years. Anything to help make depreciation a more accurate process would be appreciated.
The tax code is outrageously complex, so I understand it may be hard to write software to complete it, but H&R could be a lot clearer. Where do I enter my IRAs? Could find the form (8606), but won't let me enter any data there at all. And, the program can't seem to deal with the fact my wife has an IRA, too. Program has no problem with some complex issues, then can't tell you where to find IRA.
I am 69 years old and have done many tax returns and used many tax programs including yours. This has truly been a nightmare. The program would only occasionally update. As I a was using the program it would lose some but not all of my data on different pages. I spent close to three days to finish my return and when I sent it in for the first time in my life it was rejected. My return was a simple one and This was truly horrible
I would recommend this product for people who want to file on their own. Very user-friendly. The phone assistance took a little while though.. everything else was great!