10 years of great results and then this year I take credit for solar panels and Federal and State returns are rejected, all because software has a glitch. 2 weeks later the glitch is supposed to be fixed and I file again. Keeping my fingers crossed. With the Federal shutdown, I am now filing after millions of others have filed. Sarcastically, I can't wait to see if it worked and how long my refund will take.
I use it and my family uses it and I recommend it to all my friends. Fast, affordable, easy to understand and offers an outstanding tool. Allows you to be in control of your taxes with expert advise
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Software Issue: Driver license number & expire date were imported from prior yr HRB return, but Lic had expired before the prior year was imported into 2018 HRB software which did not flag the expired date as an issue. The Fed return was completed and the State return was begun. When attempting to efile the State return, I was prompted to enter my DL# and expire date. I entered my NEW DL # and NEW expire date. This new DL expire date was compared to the expire date on the Fed Return and efile was blocked pending resolution to the disparity in dates, but the DL# difference was not flagged. I manually corrected the Fed worksheet (whole Form) with the new DL number & new expire date, which cured the expire date issue, but I did not notice that the new DL number was not carried to the State return, which continued to show the expired DL# from the prior year import. I did not notice the DL# disparity since it had not been flagged. Bottom Line: State was filed with an expired DL number but an accurate updated expire date. The DL # was different on Fed & State Returns, and not flagged as an issue. This potential issue was discovered only after both returns were successfully filed and accepted. Hope my State refund will not be delayed by the DL number issue.
I use the software to do my taxes and my Sister's and my Son's. The thorough step by step method is easy and comprehensive. I use 3 of the 5 free Federal filings. We print and mail the state returns to avoid the filing fees.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast