I have been using H&R Block Tax program for many years. It is very easy to use and I walked into one of your offices with a question and they helped me on the spot. Great service.
Pros: Easy to prepare, Easy to import documents, Fast
E-filed federal and state together (getting refund from both) - federal accepted, but state rejected. Reason: there was a problem with submission to state. Solution: print return and mail. I do not want to have to deal with that when I bought a program that should be able to send it. There was no option to re-send to state. Have never had a problem with this in the past. Very disappointing.
Pros: Maximizes refund, Easy to import documents, Fast
Once again I downloaded the programs I needed from the disc that you sent. It was easier than ever. All the updates were great. The program runs great. The new tax law not as great. I am retired and have very little withheld, but even at that I ended paying. SAD