Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5
Easy and thorough!
on March 3, 2019
Posted by: MNfamilyof5
from Northfield, MN
We've been using this H&R block product for years and would never use another product. The program is easy to use but also very thorough and comprehensive. The more advanced version worked great for us when we had a rental property and several states to file. Our life is a little more simple now but we feel confident that this product leaves no stone unturned.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Spent 2 hours trying to get state program to load.
on March 3, 2019
Posted by: TuffyH
from Lenexa, KS
Have had good luck with HRBlock in the past, but this year the state program would not load. Read every FAQ and tried tons of different things. I finally contacted the chat line and spent 45 minutes waiting for a rep. The rep asked the same questions over and over and then would say "Did I solve your problem?" over and over. I finally got it across to her that my problem won't be solved until the State program loads. She must have left to talk to a supervisor as it took awhile. She then sent me a link to the State program for my state. The link worked and as it installed I got some kind of message about a repair to the original installation. So, the original file must have had problems (got from Amazon). I am a CPA and very tech savvy. I could have manually done my return much faster than spending good portion of a Saturday getting the program I purchased to work.
Cons: Time consuming
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Great program works great for individual or family
on March 3, 2019
Posted by: Walt sabol
from Chesapeake Virginia
I have been using this program for 10 years and it is right on th money i have never had a problem easy to use and very accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Used H&R Block Software for Years
on March 3, 2019
Posted by: RogerTheWriter
from Colorado Springs, CO
Every year, I purchase a copy of H*R Block's at-home software. It is extremely thorough, asks the right questions, and is relatively easy to use. For some users, the questions may be hard to understand, but the help feature will clear up any questions. One problem with filing the Colorado form. This year, I owed Colorado a small amount. The software did not print out the voucher used for payment. Instead, the instructions said to attach a check to the return, even though the voucher (that I printed from the Colorado Department of Revenue Web site) said specifically NOT to send in a paper return if you had already filed electronically (which I did). I am sure that not all Colorado users are aware of this error and will send in the wrong paperwork.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Do it yourself and save $$$$$$$$$$$
on March 3, 2019
Posted by: Pistol Pete M
from Hazlet,NJ
Switched from turbo tax 8 years ago and never turned back. Buy it every year and found it is the BEST out there. Never an issue. Needed it for an amended return and it worked perfect!!!!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Very easy to use
on March 3, 2019
Posted by: Ray513
from Clermont, FL
Worked very well, extracting data from previous year's return. E-file wasn't working well on my first Federal return, so I had to print & mail. IRS accepted this return within an hour. Helpful hints and review for accuracy keep me coming back!
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Not what it used to be
on March 3, 2019
Posted by: Hazeloop
from CO
Quite a number of software bugs this time around. One specifically was the inability to over-ride the previous year's AGI. I wouldn't need to do this is the software had pulled the correct number from last years return (same H&R product). Mis-leading on not being able to e-file State without a charge, so ended up using the free online state version (from the state). Guidance was poor and I had to do a number of searches online to find or validate questions. Ability to search for keywords is lame (e.g. searching for job+expenses didn't yield anything, even though there was a topic on job-related expenses. I will go with a different vendor next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Still great except
on March 3, 2019
Posted by: Gary Leo7500
from Ca.
Why have you omitted National Tax averages to COMPARE against? Otherwise, still great and you don't over price it like others do...Thanks
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock