Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
1
Horrible
on March 12, 2019
Posted by: Memyselfandi05
from Amelia ohio
I bought this, and totally regret it. Not only did it double the income I put in, it didn't even catch it before I filed. So now I get to wait at least a month to even get a date for my refund. I put in all my information correctly, but it seriously doubled what I put in by making two instances of my one job. It literally said 1st and 2nd in front of the two.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
great efficient software
on March 12, 2019
Posted by: upkerry
from Florida
I bought this software at Best Buy. and was the best value at $25. I found this software so easy to use tat i would recommend it to any person who do does their own taxes.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
2018
on March 12, 2019
Posted by: JakeNo1
from Arizona
Great math but had difficulty making correction when IRS rejected it for simple typo. Had to start all over again with new return.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
The lack of help to get started made me think less
on March 12, 2019
Posted by: Tucson John
from Tucson, AZ.
Trying to get past your mechanical voice answering to a problem I was having took hours of effort on three different days.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Software Discrepancies?
on March 12, 2019
Posted by: Slightly dismayed
from HOUSTON, TX AREA
Everything went ok till trying to file the return! The software chose the previous gross income from an older (2015 / 2016) return and I couldn’t change it. Maybe I had wrong information on my 2017 return? No, turns out I received correction instructions from H&R after the IRS rejected it. I’ll never leave older files in the computer again except for the previous year. File accepted after the corrections.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 11, 2019
Posted by: Gardenguy68
from Klamath Falls, Oregon
I’ve been using H&R Block software for over 10 years and it just gets easier to use every year. Of course, President Trump made it really easy by consolidating the tax program for the average American. Thank you H&R Block and President Trump.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent, as usual
on March 11, 2019
Posted by: GaryRichards
from Knoxville, TN
Good program, but with one suggestion: for the first time, I actually won some money at a casino and received a W-2G. I tried entering it with my other W-2s, but the box numbers are different on that form. If there had been a prompt that if other than standard W-2, it would be covered later, that would have helped. I called your help line (had to wait 22 minutes). The agent showed me how to get to the W-2G and was very helpful. But the program could have done this.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
It was ok
on March 11, 2019
Posted by: Bama11
from Palm Bay Florida
Would not let me exile the Rhode State return. I do not know why! Very disappointed
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock