Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5
Sweet
on March 16, 2019
Posted by: Cutworm35
from Sc
Easy to use. Guides you through the process nicely and efiles for you!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible
on March 16, 2019
Posted by: KevinSmith
from Massachusetts
Software is clunky in comparison to the website. I pruchased the +state version and was welcome to the unpleasant surprise that I have to pay for e-file.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Problems With Form 8606
on March 16, 2019
Posted by: Gene F
from Port Townsend WA
I found the review process painful. You directed us to review 8606 issues where there should have been none. Our total IRA holdings are large, but once you were told the amounts were OK you should not have continued to claim this was an issue. Then there were our address entries in these form that should have been automatically entered. Also the address entry panels were not clearly identified as to what went where so it took multiple guesses to figure out what was required. A continuing problem is the round off of the percentage of pretax contribution to IRAs. It does not include sufficient decimal places to be accurate for large IRA amounts.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Has a flaw that costs taxpayer money
on March 16, 2019
Posted by: alp18
from Kansas
I have used H & R Block in past years. This year I owed a significant amount of money and chose to pay with a credit card. The program does not inform tax payer that there is a 2.49% charge on the amount owed in order to process the credit card charge. I filed my return and now want to change payment method and there is no way in the program to do this change.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Always dependable!
on March 16, 2019
Posted by: Mcl336
from High Point, NC
I have been using H&R software for many, many years. I highly recommend it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Simple enough for a simple guy like me.
on March 16, 2019
Posted by: Brianrey01
from California
Fifth year in a row, and getting better and easier every year.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy and accurate.
on March 16, 2019
Posted by: Kelcy
from Louisville, KY
I have used H&R Block for many years. Would not use any other. Transfers last year’s info automatically, I fill in my info, and it’s done. Could not be simpler. Very good program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Software stinks and no person to help you fix it
on March 16, 2019
Posted by: SharonSB
from Macon GA
Software stinks and no person to help you fix it. I had 2 data verification questions that come from my W2 and last years return and the software can not handle those!
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock