I have used H&R Block for at least 10 years. I find it very easy to use and understand. I liked the feature this year that told you to use the standard deduction is that was appropriate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Easy to get through and ell steps explained well. Only issue was the tax form import feature. After every W2 imported, computer had to be restarted before the next W2 could be imported or the software would shutdown.
We have been using H&R Block software for many years and have confidence in the accuracy of the tax return. We like the ability to e-file both state and federal returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast