Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,383 Reviews)
Open Ratings Snapshot
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,725 out of 61,883
)
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Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5 out of 5
5
Great features and easy to use!
on March 18, 2019
Posted by: Jojobuck
from New York
It seems the software has been improved. It's very easy to use. I am happy that I continue to use it.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
State form lacks RRB pension info
on March 18, 2019
Posted by: Railroader42
from MA
I have been using H&R Block programs for years. Every year it's the same; there are no instructions in the Massachusetts state forms for those receiving benefits from the Railroad Retirement Board (RRB). RRB pensions are not taxed in any state. It has to be lumped in with the "Public Employee Pensions", which is not correct. This should be fixed.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
continues track jumping
on March 18, 2019
Posted by: VSIII
from Memphis, TN
When I attempted to itemize my deductions, the software kept going off screen and taking me to a screen to finalize my return. I had the task of "take me to" several times only to be denied the itemized deductions part. The software congratulated me for having the new standard deduction, in lieu of the itemized deduction when I never was able to do the itemized part. I gave up and took the standard deduction to stop the confusion. I have never had this problem with previous years H & R Block Softwares. Bad deal.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy To Understand
on March 18, 2019
Posted by: Bobo4
from Rochester, NY
Sequence of steps are straightforward and easy to understand. Clear explanations are available if required. Also, minimal advertisement for other or additional products.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Have used it for a few years
on March 18, 2019
Posted by: JoeGer
from Mount Joy, PA
I have been doing my taxes since I have been paying them. This tool makes it easy to do it correctly and easily.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to Use
on March 18, 2019
Posted by: Heather41
from Orient, OH
This software has always been a time saver. I have used it for many years. It walks me through everything and makes doing my taxes simple. Thank you.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Free Sailing
on March 18, 2019
Posted by: Jeff4228
from Sioux Falls
I have been using H&R Tax software since 1997 I believe and it new disappoints. I always know I will get an accurate tax return with out spending a lot of time in a tax office or on the computer. I know I can finish my return and have it checked and feel confident that it is correct and on its way. Great time saver!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good program, with exceptions
on March 18, 2019
Posted by: mikeyh1031
from MO
A friend recommended this to me, I filled out all the state and federal information, tried to efile, and product said it needed to update, When I updated, it changed or deleted all my information. I had to go thru again and reenter.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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