Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
5
Real friendly to use.
on March 18, 2019
Posted by: vinmar44
from Sylvester GA
I've been using this product since 2013 and I'm well pleased and satisfied with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
easy to use
on March 18, 2019
Posted by: wesiderx
easy to use. i had no problems with it at all. very nice
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Straightforward and Fast to Complete
on March 18, 2019
Posted by: Raging Roy
from Dallas, TX
The software is pretty streamlined, allowing me to input rather than import when I need to (I did not see a way to import a couple of my 1099-R's). Completed my return pretty quickly. The one problem I have, is that my retired wife receives a "paycheck stub" every year that shows the monetary value receives because her company pays the premium, for the insurance value over $50,000, for a life insurance policy that they provide to her. This is treated as ordinary income by the IRS. Her company doesn't withhold any income tax, Social Security or Medicare tax. The program's final review doesn't like this, expects an entry for these witholdings and will not let me go past this point without a fight. It is a booger to get around. This has happened every year for the last three years.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
NYS union dues deduction
on March 18, 2019
Posted by: k500
from New York
I was happy with the Federal program, as I have been for many years. This year the New York State program did not address the new law that allows a full deduction for union dues, instead of the 2% exception. I found out where to claim it after researching the topic online, but I really expect the tax program to do this calculation for me. Very disappointed. New York tax code has some very complex calculations built into worksheets, which is why I buy the tax software anyway.
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Very Easy!
on March 18, 2019
Posted by: Monam
from Indiana
I bought this about a month ago to see if it is better than Turbo Tax.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Very thurough!
on March 18, 2019
Posted by: Toby 1936
from Zanesville,Ohio
Had some problems loading the State software, contacted support, they were very accommodating in resolving the issue!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Poor editing and hard to get back
on March 18, 2019
Posted by: Bob K S
from Santa Cruz, CA
2019 H&R Tax Cut Comment
1. Had trouble going back to find 2019 and fill in 1040-ES (your "Take Me To" lists this as 2018) and way down under "Plan".
2. Also never could go back and find the estimated tax section for CA state.
3. Very annoying is that double clicking on a word or amount won't select a whole word or total amount. This is basic stuff folks.
5. Can’t select to copy instructions to put into a text document. Had to take a picture and copy and paste that into Word.
4. Even this ridiculously small window wouldn't let me use Enters to separate the items. Very crude. I over came this by typing this into Word and pasting it into this small window.
2. Also never could go back and find the estimated tax section for CA state.
3. Very annoying is that double clicking on a word or amount won't select a whole word or total amount. This is basic stuff folks.
5. Can’t select to copy instructions to put into a text document. Had to take a picture and copy and paste that into Word.
4. Even this ridiculously small window wouldn't let me use Enters to separate the items. Very crude. I over came this by typing this into Word and pasting it into this small window.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Prevents math errors
on March 18, 2019
Posted by: KLH174
from Rancho Cucamonga
The interview method is fairly straightforward, although some of the more esoteric items are difficult to understand. For example why does Schedule C Business summary show royalty income as $0 even though the 1099-MISC shows and amount AND it is added to the total business income. This is confusing if you are trying to follow along with the logic to understand what is reported where, and why.
Also, PLEASE, permit the user to select whether they want to take the federal and state standard deductions or to itemize deductions. There are valid reasons a person may elect to pay a little more using one or the other, especially when state tax law doesn't conform with federal tax law. I spent hours having to massage the program and make duplicate versions of returns to determine what was the best to do.
Also, PLEASE, permit the user to select whether they want to take the federal and state standard deductions or to itemize deductions. There are valid reasons a person may elect to pay a little more using one or the other, especially when state tax law doesn't conform with federal tax law. I spent hours having to massage the program and make duplicate versions of returns to determine what was the best to do.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock